The Perfecto Mobile system is a hardware and software solution. Mobile handsets are mounted on cradles and they connect to the Perfecto Mobile system through their data ports. Users access the handsets via a web-based UI. When a user clicks on a handsetâ™s key in the GUI, the Perfecto Mobile system sends a command to the real handset and the same key on the actual device is pressed. The system also captures and records the handsetâ™s audio.