For generations, railroads have relied on trestles — strategically-placed temporary support systems — for transferring goods over treacherous or unstable terrain. A trestles model makes for smart transport. We think it also makes for smart business.
Trestles is a coaching and consulting business that employs the principles of service design to help you build and launch new offerings, boost customer loyalty, and make your existing offerings more profitable.
Unlike most firms providing expertise in design thinking and/or customer experience, we do not engage with clients through a project-based approach. Our model is designed to make design thinking work less costly, less risky, and more transformational. From the outset, our objective is to equip our clients with the tools they need to be successful, not only with us but also in our absence.